How to Add Allergens, Images, or Descriptions to Menu Items

How to enrich menu items with allergen information, product descriptions, and images.

Video Buffet-Etiketten

How to Add a New Dish or Recipe to Our Electronic Labeling System

Step-by-step guide to adding new dishes or recipes to the electronic labeling system

Add a PDF to a Page

How to embed a PDF document into a page in the Hoteligy backend using the PDF Viewer template.

Video

How to Add Products or Categories to an Existing Menu

How to add new categories and products to an already existing menu in the Hoteligy platform.

Video Buffet-Etiketten

Instructions for Adding Tags and Inserting Serial Numbers into the System

Complete guide to registering electronic label tags, assigning serial numbers, and linking them to dishes

How to Add Visits in Security & Resorts

How to add and manage visits in the Security & Resorts module, including visit tracking, check-ins/check-outs, and contact management.

Video Operative Module

Adding Notes (Tags) to a Page

How to add short informational notes or tags to a page that appear at first glance in the Web App.

How to Assign a Menu to a Page

How to assign or unassign menus to an existing page in the Hoteligy backend.

Video Buffet-Etiketten

How to Link or Assign a Page to a Category

Step-by-step guide to linking or assigning pages to categories and subcategories so they become accessible in the Web App.

Assigning Surveys to Pages

How to assign a survey to an existing page and to a home screen icon

Video

Booking Engine: Closure Days

How to apply temporary closures in booking engines by date, range, or weekday without altering the general configuration

Guest WebApp

Complete Booking Engine and Schedules Guide

Full configuration of the booking engine: capacity, board types, complimentary bookings, upselling, schedules, and access control

Guest WebApp

Bookings Engine and Schedule Configuration Guide

Complete guide to configuring a booking engine including seats, quotas, schedules, cancellation policies, upselling, and integrations.

Operative Module

What Does This Mean in a Booking Engine?

Reference guide explaining all fields and settings available when configuring a booking engine in the Hoteligy system.

How to Change Sliders in the WebApp

How to add, remove, and schedule images in the slider section of your WebApp.

Video

Client View - Activity Schedule Module

Overview of the guest-facing activity schedule with booking capabilities and category filtering

Video

Client View - Spa & Treatments Module

Overview of the guest-facing spa and treatments booking experience in the WebApp

Video

Common Label Issues

Solutions to the most common problems with the electronic buffet labeling system

Configuring the Activity Schedule Module

Step-by-step guide to setting up the activity schedule for entertainment programs, including scheduling types, reservations, and booking management.

Video Operative Module

Configuring and Activating the Incident Module

Step-by-step guide to configuring and activating the incident module from the backend

Video

Configure and Activate a Mini Club Booking Engine

Step-by-step guide to setting up and enabling a Mini Club booking engine with parental authorization

Video

Configuring the Security & Resorts Module

How to set up and update the general fields of the Security & Resorts module, including visit types, areas, companies, visitors, vehicles, departments, and employees.

Video Operative Module

How to Configure a Treatment Menu

Guide to setting up a spa treatment menu and linking it to the appropriate page

Video

Courtesy Settings in Standby Engines

How to configure courtesies based on stay duration, packages, and loyalty levels in booking engines

Create a New Category in the App/Totem

Step-by-step guide to creating a new category in the Web App and Totems, including subcategories, page linking, and activation.

Video Terminals & Kioske

How to Create a New Page in the Web App and Totem

Step-by-step guide to creating and configuring new pages in the Hoteligy Web App and Kiosks, including tabs, languages, and publishing.

Terminals & Kioske

How to Create Services and Assign Dishes to Labels

Tutorial on creating and configuring service schedules and assigning dishes to electronic labels

Creating QR Codes

How to create, configure, and manage QR codes from scratch and assign them to existing pages in the platform.

Video

Deposits Module

Guide to managing loaned items like towels and equipment using the deposit tracking module

DNS Configuration Guide for Your Hoteligy WebApp

How to configure DNS records (CNAME) to set up a custom subdomain for your Hoteligy WebApp with automatic SSL certificate generation.

How to Edit a Dish's Translations or Allergens

Guide to modifying dish translations and allergen information in the electronic labeling system

Image Sizes

Reference guide for correct image dimensions across the Web App, Kiosks, Corporate Channel, pages, categories, menus, and booking engines.

Terminals & Kioske

Incident Module Info

Overview of the Incident Module for managing guest requests and incident reporting

Initial Setup for Electronic Labels

Step-by-step guide to defining zones, adding labels, and linking serial numbers in the electronic labeling system

Schedule and Menu Rotation Configuration for Labels

How to create service schedules and link dishes to electronic labels so they update automatically

The Labels Application Is Not Loading

How to resolve loading issues with the electronic labels application by clearing your browser cache

Managing Last-Minute Changes During Active Services

How to modify dishes in real time during an active service without affecting future menu planning

How to Create and Manage Reservations for Activities

Guide to creating activities with booking capabilities and managing reservations, statuses, and attendance tracking.

Operative Module

How to Manually Load Reservations in Our Backend

Instructions for manually creating reservations in the backend when automatic PMS sync is not available

Instructions for Forcing Manual PMS Synchronization

How to manually force a PMS data synchronization when errors or sync issues occur with reservation data.

Mini Club Module Info

Overview of the Mini Club Registration Module for managing children's areas in hotels and resorts

Notification Module Info

Overview of the Notification Module features, communication channels, and analytics capabilities

Notification Setup

How to configure and send notifications through the content backend

Video

Notifications in Case of Orders

Overview of available notification methods when orders are placed through the system

How to Create and Optimize the Hotel Activities and Entertainment

Best practices for managing hotel activities and entertainment programs, including digital agenda optimization and guest engagement strategies.

How to Pause a Schedule

Learn how to temporarily pause and reactivate schedules in the electronic labeling system

Restrict Page Visibility

How to control who can view a specific page using room number, accommodation plan, room type, user login, and date-based filters.

Enhance Security & Control of External Visitors at Your Hotel

Overview of Hoteligy's Security Control Module for managing external visitor registration and access

Security & Resort Management Module

Comprehensive overview of the Security Control Module for managing visitor and vendor access at resorts

Send Notification with Survey

How to configure a notification that redirects users to a satisfaction survey

Video

Setting Up the Hammock Reservation Module

Complete guide to configuring the hammock reservation module including zones, maps, and timeline views

Video

How to Set Up the Treatment List

How to view and filter the list of booked treatments within a specific time period, including status tracking.

Video Operative Module

How to Set Up a Treatment Menu

How to configure a treatment menu and assign it to the corresponding page, including staff assignment, categories, and scheduling.

Video Operative Module

How to Set Up the Treatment View

Guide to navigating the Treatment View tab, managing employees, commissions, availability, bookings, and packages.

Video Operative Module

Smart Meal Plan and Guest Flow Control with Hoteligy

Overview of the Meal Plan and Guest Flow Control module for optimizing dining experiences and preventing overcrowding

Spa & Wellness Treatments Module

Comprehensive overview of the SPA and Wellness Center management module for hotels

Sunbed Reservation Module

Overview of the Sunbed Reservation Module for managing beach and pool sunbed bookings

Survey Configuration

Complete guide to creating and configuring customer surveys with departments and questions

Video

Survey Module Information

Overview of the Survey Module features, benefits, and capabilities for collecting guest feedback

Survey Results & Graphs

How to monitor survey feedback and view result graphs through the backend

Video

How to Update the Order of Categories

Short tutorial on how to rearrange and reorder categories in the Hoteligy platform.

Video

How to Update the Prices of Our Menus

Quick guide to updating menu prices directly from the menu management section.

Video Buffet-Etiketten

Vehicle Tracking Module

Overview of the GPS vehicle tracking module for monitoring internal hotel transportation

Guía de uso de Control de accesos

Cómo gestionar el acceso de clientes a diferentes espacios del hotel sin necesidad de reserva previa

¿Por qué un sistema de reservas puede revolucionar tu servicio?

Descubre cómo un sistema de reservas moderno mejora la experiencia del huésped y la operativa del hotel

Nicht gefunden, was Sie suchen?

Unser Support-Team steht Ihnen bei Fragen zur Verfügung.

Ticket erstellen