Booking Services and Activities for Hotels

Easily manage the capacity and availability of your services
Manage reservations for spa, gym, activities and more, offering flexibility in schedules, segments and discounts to enhance the guest experience.
comprehensive solution for managing availability and bookings of hotel services

What is the Service Reservation module?

This module manages reservations and capacity for services such as the gym, spa, and activities. It configures categories, schedules, and rules for guest segments. Guests book and cancel via kiosks or the web app; the hotel monitors everything from a dashboard.
  • Capacity and availability management
  • Multiple backup engine configuration
  • Guest segmentation and custom rules
  • Responsive Design 1 Streamline Icon: https://streamlinehq.com Reservations and cancellations via kiosks and web app
  • Discounts and prices tailored to each segment
  • Maximum and minimum advance control
  • Pie Line Graph Desktop Streamline Icon: https://streamlinehq.compie-line-graph-desktop Centralized dashboard for complete management
  • Design Tool Wireframe Streamline Icon: https://streamlinehq.com Manual reservations by hotel staff

Benefits of the Service Reservation Module

Optimize the management of services and activities in your hotel, offering flexibility, control and a simple and personalized booking experience for your guests.
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Effective capacity control

Avoid overcrowding and guarantee quality in every service with precise management.

Flexibility for guests

It allows you to easily book and cancel from the web app or kiosks at any time.

Advanced segmentation

It offers personalized prices, discounts, and access based on the guest's profile.

Improves customer experience

It facilitates a clear and convenient booking process that increases satisfaction.

Centralized and efficient management

Manage all bookings and availability from an intuitive dashboard.

Reduction of operational workload

Minimize manual staff work with automatic bookings and configurable rules.

How does the Service Booking module work?

The hotel configures services, capacities, and rules from a central dashboard. Guests can easily book and cancel via web app or kiosks. The system manages availability and changes in real time.
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Configuration and capacity

The hotel defines categories, schedules, quotas, and customized rules.
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Booking and Cancellation

Customers access the platform to manage their bookings independently.
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Management and control

Staff monitor bookings, availability, and can manually add or modify bookings.
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Automatic notifications

The system informs guests and the hotel about changes and confirmations in real time.

Real Use Cases of the Service Booking Module

Practical applications to improve security and management in hotels and resorts
Practical applications of the module to optimize the management of services and activities, improving the guest experience and the operational efficiency of the hotel.
  • Gym and sports area booking.
    Capacity control and schedules to offer orderly and safe access.
  • Spa circuit management
    Allows you to book access sessions to the spa circuit
  • Recreational activities for the whole family.
    Organization of workshops, excursions and events according to segments and capacity.
  • Reservation of exclusive or themed spaces.
    Access control to VIP areas, private lounges or areas with limited capacity.
This module has revolutionized the way we manage service bookings at our hotel. The flexibility to segment guests and control capacity has allowed us to optimize resources and improve customer satisfaction.
Laura Gómez
Operations Manager
Satisfied hotel employee validating Hoteligy 's digital solution

Frequently Asked Questions (FAQs)

Reservations can be made for gym, spa, recreational activities, circuits and exclusive spaces.

Yes, the platform allows guests to cancel or modify their reservations from the web app or kiosks.

Yes, it is possible to configure schedules, maximum capacities, and specific rules for each service.

Discounts and access can be customized according to guest segments and hotel policies.

Yes, the dashboard allows staff to manage and add bookings manually.

Yes, confirmations and alerts of changes are sent to guests and the hotel in real time.

Yes, it integrates with other modules to offer a complete guest experience.

Yes, you can set minimum and maximum advance notice limits for each service.

Manage hotel reservations and service capacity simply and efficiently, improving your guests' experience.

Ready to optimize service management at your hotel?

Request a demo and discover how our Service Booking module can transform operations and customer satisfaction at your resort.
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We digitize hotel operations to improve the guest experience and optimize key processes in your hotel.
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🇲🇽 Playa del Carmen
Calle 40, Manzana 146, Lote 1
77720 Playa del Carmen,
Quintana Roo, Mexico
🇲🇽 Mexico City
Homero Street 1205, Miguel Hidalgo, 11550 Mexico City, CDMX, Mexico
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🇮🇨 Canary Islands
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S/C Tenerife, Spain
🇦🇪 Dubai
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Tower 2, floor 22. Downtown,
Dubai, UAE
© | Developed by Hoteligy. Hotel technology designed with 💙 in the Canary Islands 🇮🇨, implemented in hotels worldwide.