Self-service ordering for hotels with QR code

Orders from table, hammock or bed with tracking.

The module captures the exact resource and geolocation by scanning the QR code, facilitating personalized deliveries, real-time management, and seamless communication

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Easy and controlled ordering from any hotel resource

What is the QR code self-ordering module?

This module allows you to place orders using QR codes linked to tables, hammocks, or beds, capturing location and resource information. It manages prices, variations, and schedules for personalized deliveries and direct communication with the kitchen and bar.

Place orders using QR codes on specific resources
Automatically captures the location
It offers variations of available products
Manage multiple tariffs

Control service hours
Automatically prints order slips
Monitor and update the status of orders
Send notifications and communicate in real time

Key benefits of QR code self-ordering

Optimize the guest experience and internal management with an agile and personalized system. Reduce wait times, improve accuracy, and facilitate direct communication between guests and hotel staff.

Fast order processing

Guests can place quick and direct orders from their location, without needing to call or wait.

Full customization

Manage multiple rates, product variations, and service schedules tailored to each customer.

Integration with kitchen and bar

Orders are automatically sent to the corresponding area, with direct printing of order slips.

Precise control of the resource

The system associates each order with the table, hammock, or bed for detailed and organized management.

Real-time tracking and notifications

Both guests and staff receive instant updates on the order status.

Historical and incident management

It stores the complete order history and allows you to record incidents for better operational control.

How does the QR code self-ordering module work?

Guests scan a QR code on their table, hammock, or bed; the system recognizes the item and allows them to place orders with options and delivery times. The order goes directly to the kitchen or bar with real-time notifications.

Scanning the QR code

The guest scans the QR code located on their table, hammock or bed to start the order.

Automatic resource recognition

The system automatically identifies the resource and location linked to the QR code.

Product selection

The guest chooses products, variations, and delivery times according to their preferences.

Direct delivery to kitchen or bar

The order is automatically transmitted to the relevant area for preparation.

Automatic printing

The order is printed directly in the kitchen or bar to speed up service.

Cases of self-ordering via QR code for the hotel

Practical applications in hotels and resorts

Discover how hotels and resorts use our self-service ordering module to streamline service, enhance the guest experience, and optimize management in pools, restaurants, rooms, and special events.

Orders at pools and beach areas
Guests place orders from hammocks or Balinese beds, receiving delivery to their location without interruption.
Restaurants and bars with high traffic:
Optimize the flow of orders, reducing queues and waiting times with a fast and digital system.
Order control in buffets and common areas
Allows for accurate tracking of consumption in shared spaces, avoiding confusion and errors.

Hoteligy 's QR code self-service ordering module has transformed the way our guests request services. The ease of ordering from anywhere and the real-time control have significantly improved efficiency and guest satisfaction at our hotel.

Carlos Martínez

Operations Manager

Satisfied hotel employee validating Hoteligy 's digital solution

Frequently Asked Questions (FAQs)

The guest scans a QR code associated with their table, hammock, or bed. The system automatically recognizes the item and its location, allowing them to place orders with personalized options and times.

Yes, the module allows you to configure multiple rates and offer product variations to suit the needs of each guest.

That's right, orders automatically arrive in the corresponding area and the order slips are printed to expedite service.

Yes, the system notifies the order status in real time and allows the guest to check it or cancel it if necessary.

Yes, it is possible to limit product availability according to schedules to avoid after-hours orders, such as late breakfasts.

The module records incidents and order statuses, facilitating tracking and quick problem resolution.

Simplify and streamline the ordering process at your hotel, offering your guests a convenient and personalized experience from anywhere.

Ready to transform the ordering experience at your hotel?

Discover how Hoteligy 's QR self-ordering module can improve management, reduce errors, and increase guest satisfaction.

Request a Demo

We digitize hotel operations to improve the guest experience and optimize key processes in your hotel.

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