Online reservation system for any internal hotel service and activity
Flexible booking engine for hotels and resorts: resource management for gym, sauna, spa circuit, yoga classes, transfers, internal tours, and kids club. Mobile self-service booking with time slots, capacity control, segment courtesy, and premium service upselling. Occupancy and revenue dashboard. Self-service widget for the corporate website.
Book service
Gym
6 spots08:00 - 22:00
Spa Circuit
4 spots10:00 · 12:00 · 16:00
Yoga · Terrace
2 spots09:00 · 17:00
Transfer Airport
3 spots14:00 · 16:00 · 18:00
Select slot
Confirm booking
Are hotel services booked by phone or in person?
Phone-based manual bookings
Guests call or visit reception to book the gym, sauna, or a transfer. Without a mobile online reservation system, you lose bookings through friction and poor internal activity visibility.
Overbooking without resource management
Without slot-based capacity control, the gym fills up, the pilates class has more people than spots, and the sauna gets overcrowded. Without resource management, the guest experience deteriorates.
Premium services unmonetized
Many hotel services are offered without pricing or control. Without a reservation system with segment-based rates, you miss revenue from premium service upselling and internal activities.
Invisible services for guests
Guests don't know the hotel has a gym, yoga classes, sauna, or transfers. Without an online catalog in the webapp, services go unnoticed. Zero visibility, zero bookings.
Manual management vs Hoteligy Reservation System
| No system | Hoteligy | |
|---|---|---|
| Booking | Phone or in person | Online mobile booking from webapp, website widget, and kiosk |
| Capacity | No control, overbooking | Capacity control per slot with configurable max capacity |
| Pricing | Single price or free | Multiple rates by segment + courtesy + premium upselling |
| Visibility | Guest doesn't know it exists | Visual catalog with photos, schedules, and real-time availability |
| Courtesy | Manual or nonexistent | Automatic by PMS segment: VIP free, externals pay |
| Data | No metrics | Dashboard: occupancy, revenue, trends, and most booked services |
| Integration | Isolated | PMS, webapp, corporate app, kiosks, chatbot, and hotel website |
One engine for all hotel services
Create as many booking engines as you need and assign them to webapp pages. Each service with its own slots, capacity, and pricing.
Gym
Spa Circuit
Classes & workshops
Transfers
Internal tours
Kids Club
Over 500 hotels trust Hoteligy
Everything your hotel service booking engine needs
Configurable booking engine
Create multiple independent booking engines: one for the gym, another for the spa circuit, another for transfers. Each with its own time slots, tickets, capacity, and rules. Assign them to any webapp page.
Courtesy and segment-based pricing
Free services for VIPs, paid for externals. Multiple rates by segment (all-inclusive, half board, external). Automatic courtesies based on PMS profile. Same options as the restaurant booking module.
Website widget
Embed the booking engine on the hotel's corporate website so external guests can also book. The same system, accessible from both the guest webapp and the hotel's website.
Time slots and schedules
Define morning, afternoon, and evening shifts, or time slots every 30, 60, or 90 minutes. Each service with its own schedule and day-of-week configuration.
Capacity control per slot
Set a maximum number of spots per slot. When full, the guest sees the next available slot. Automatic capacity control with no manual intervention.
Configurable rates and pricing
Free, paid, or supplemented services. Multiple rates by PMS segment. Different prices for all-inclusive, half board, and external guests.
Profile-based segmentation
Limit who can book each service by segment, room type, or board. Exclusive services for VIP or premium without other segments seeing them.
Catalog with photos and descriptions
Each service shows name, description, photos, duration, price, and real-time availability. Visual catalog that increases service visibility and bookings.
Status management
Bookings with statuses: confirmed, in progress, completed, cancelled, no-show. Staff manages each booking from the CMS with internal notes.
Occupancy and revenue dashboard
Most booked services, highest-demand slots, occupancy rate, revenue by service and segment, cancellations, and trends. Data to optimize the offering.
PMS integration
Identifies the guest by room and PMS profile. Automatic room charge, rate personalization, and automatic courtesies based on segment.
See the hotel service booking engine in action
Video coming soon
Want to see the booking engine live?
We'll demo it configured for your hotel's services.
What does your hotel gain?
Premium service upselling and monetization
Gym, sauna, classes, transfers, and spa circuit generate revenue with segment pricing. Premium service upselling with controlled courtesies. More revenue per stay, better guest experience.
Resource management without overbooking
Each slot has a max capacity. Guests see real-time availability and book online from their phone. No queues, no overbooking. Reservation system that optimizes hotel resource management.
Internal activities visible and bookable 24/7
Guests discover and book all internal activities and services from the webapp, app, or corporate website. Self-service visual catalog with photos, schedules, and prices. Better guest experience.
Services connected to the hotel's entire digital experience
Guests discover services in the webapp, receive promotions via in-stay marketing, and check availability with the chatbot.
"The booking engine let us digitalize the gym, spa circuit, and yoga classes. Guests book from the webapp, we control capacity, and we have real usage data for each service."
Services Director
5★ All Inclusive Resort, Cancun
Frequently asked questions about service booking engines for hotels
What types of services can I manage?
Any: gym, spa circuit, sauna, yoga classes, pilates, workshops, internal transfers, tours, kids club, hotel-owned excursions. Create as many booking engines as you need.
Does it work with time slots or schedules?
Both. Define fixed shifts (morning, afternoon, evening) or time slots every 30, 60, or 90 minutes. Each service with its own independent configuration.
Does it have capacity control?
Yes. Each slot has a configurable maximum capacity. When full, the guest sees the next available slot. Automatic capacity control.
Can I have different prices by segment?
Yes. Different rates for all-inclusive, half board, external. Also free courtesies for VIP or premium. The system applies rates automatically based on PMS profile.
Can courtesies be managed?
Yes. Configure free services by segment. VIPs access the spa circuit for free, others pay. Same courtesy options as the restaurant module.
Does it have a website widget?
Yes. Embed the booking engine on the hotel's website so external guests can also book. Same system accessible from webapp and corporate website.
Does the guest see photos and descriptions?
Yes. Each service has name, description, photos, duration, price, and real-time availability. Visual catalog to maximize visibility and bookings.
What statuses do bookings have?
Confirmed, in progress, completed, cancelled, and no-show. Staff manages statuses and notes from the CMS.
What does the dashboard include?
Most booked services, highest-demand slots, occupancy rate, revenue by service and segment, cancellations, and trends.
Can I limit who books each service?
Yes. Segment by room type, board, or PMS segment. Exclusive services for VIP that other guests don't see in the catalog.
Does it integrate with the PMS?
Yes. Identifies the guest, applies rates and courtesies automatically, and allows room charge.
How much does the module cost?
Depends on the number of booking engines and active services. Activates within Hoteligy's CMS 360. Request a custom quote.
Digitalize internal activities and services with an online reservation system
Request a demo and discover how the service booking engine increases visibility, premium service upselling, and resource management at your hotel.
