Booking Services and Activities for Hotels

Manage the capacity and availability of your services with ease

Manage spa, gym, activity, and other reservations, offering flexible scheduling, segments, and discounts to enhance the guest experience.

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Comprehensive solution for managing availability and reservations of hotel services

What is the Service Reservation module?

This module controls reservations and capacity for services such as the gym, spa, and activities. It configures categories, schedules, and rules for guest segments. Guests book and cancel from totems or the web app; the hotel oversees everything from a dashboard.

Capacity and availability management
Setting up multiple booking engines
Guest segmentation and custom rules
Reservations and cancellations via totems and webapp

Discounts and prices adapted by segment
Maximum and minimum advance control
Centralized dashboard for complete management
Manual reservations by hotel staff

Benefits of the Service Reservation Module

Optimize the management of services and activities at your hotel, offering flexibility, control, and a simple and personalized booking experience for your guests.

Effective capacity control

Avoid overcrowding and ensure quality in every service with precise management.

Flexibility for guests

Allows you to easily book and cancel from the web app or totems at any time.

Advanced segmentation

Offers prices, discounts, and personalized access based on the guest's profile.

Improve customer experience

Facilitates a clear and convenient booking process that increases satisfaction.

Centralized and efficient management

Manage all reservations and availability from an intuitive dashboard.

Reduction of operational load

Minimize manual staff work with automatic bookings and configurable rules.

How does the Service Reservation module work?

The hotel configures services, capacities, and rules from a central dashboard. Guests easily book and cancel via the web app or totems. The system manages availability and changes in real time.

Configuration and capacity

The hotel defines categories, schedules, quotas and personalized rules.

Reservation and cancellation

Customers access the platform to manage their reservations independently.

Management and control

Staff monitor reservations, availability, and can manually add or modify reservations.

Push notifications

The system informs guests and the hotel about changes and confirmations in real time.

Real Use Cases of the Service Booking Module

Practical applications to improve security and management in hotels and resorts

Practical applications of the module to optimize service and activity management, improving the guest experience and the hotel's operational efficiency.

Gym and sports area reservations.
Capacity and schedule control to provide orderly and safe access.
Spa circuit management
Allows you to book access sessions to the spa circuit
Recreational activities for the whole family.
Organization of workshops, excursions, and events according to segments and capacity.
Reservation of exclusive or themed spaces.
Access control to VIP areas, private lounges, or areas with limited capacity.

This module has revolutionized the way we manage service reservations at our hotel. The flexibility to segment guests and control capacity has allowed us to optimize resources and improve customer satisfaction.