Spa and Treatment Manager for Hotels

Full and flexible control of bookings and scheduling to enhance the guest experience

Easily manage therapist and treatment room schedules with an intuitive interface. It allows for customized bookings, commission management, and an advanced allocation system to optimize resources and maximize satisfaction.

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A comprehensive solution for managing treatment bookings

What is the Spa Management module?

Manage bookings with an intuitive calendar view, preparation buffers, advanced therapist assignment, commissions, and multilingual management. Guests book and cancel via the app or kiosks. Everything is designed to optimize resources and enhance the guest experience.

Visual management of bookings in calendar
Advanced therapist assignment
Buffer control for preparation and disinfection
Flexible management of treatment duration and variations

Commission management for therapists and salespeople
Multilingual support for payments and reservations
Integration with webapp and kiosks for direct bookings
Management of no-shows and cancellations

Key benefits of the spa and treatment management module

Our spa and treatment management module boosts efficiency, optimizes resources, and enhances the guest experience. Designed to maximize revenue, personalize services, and reduce downtime, it's key to a profitable spa.

Greater operational efficiency

Reduce errors and optimize daily spa planning with centralized, easy-to-use management.

Better use of resources

Maximize the occupancy of booths and therapists with smart, flexible assignments.

Personalized experience

It offers independent booking and cancellation, tailored to each customer's preferences and schedules.

IMPROVEMENT in revenue and customer loyalty

Manage commissions and promotions to motivate the team and increase guest satisfaction.

Reduction of downtime

It includes buffers for preparation and disinfection, improving productivity and service quality.

Global and local adaptation

Manage multi-currency payments and minimize losses due to no-shows, adapting to any market.

How does the spa and treatment management module work?

The module manages bookings and assigns therapists using a calendar view. It tracks treatment times and buffers, allows for quick adjustments, and manages commissions. Guests book and cancel via the app or kiosks, all in real time.

Visual booking management

Staff manage appointments and schedules through an intuitive calendar view, facilitating changes with drag & drop.

Time and buffer control

Adjust the duration of treatments and add time for cabin preparation and disinfection.

Automatic therapist assignment

The system allocates reserves according to priority, balance, or randomness to optimize resources.

Bookings and cancellations via app and kiosks

Guests can manage their treatments directly from mobile devices or interactive points in the hotel.

Real-World Use Cases of the Spa and Treatment Management Module

Practical applications in hotels

Discover how the spa and treatment management module adapts to multiple services, from therapies to hairdressers, improving efficiency and the guest experience.

Book and manage spa treatments.
Manage all bookings for massages, therapies and aesthetic treatments with schedule control and therapist assignment.
Booking management in hairdressers and beauty salons.
Organize appointments, schedules and available staff for hairdressing and beauty services within the hotel.
Staff and resource optimization:
Adjust the allocation of therapists and resources to maximize efficiency and avoid overlaps.
Direct booking and cancellation by guests.
Allows customers to manage their appointments from the web app or kiosks, facilitating autonomy and improving the experience.
Management of special treatments
: Controls therapies that require more than one therapist or specific skills, ensuring quality and safety.

This module has revolutionized our spa and hair salon management. The flexibility to adapt bookings to different services and the ease with which our guests can book online has significantly improved satisfaction and efficiency.

Laura Sánchez

Spa Director

Satisfied hotel employee validating Hoteligy 's digital solution

Frequently Asked Questions (FAQs)

Yes, the module allows you to manage reservations for spas, hair salons, beauty salons, and other spaces within the hotel.

The system uses allocation algorithms that can prioritize, balance, or randomly distribute bookings among available therapists.

Yes, you can set up buffers to block out extra time before or after each treatment to ensure proper hygiene and preparation.

Specifically, guests can manage their bookings directly from the web app or the hotel's interactive kiosks.

The module allows you to configure and control commissions with a fixed amount or with percentages for both profiles, facilitating the administration and motivation of the team.

Yes, the platform is prepared to work with payments and communications in several languages, adapting to international guests.

Of course, the module records the complete booking history and allows you to control absences or cancellations to optimize operations.

Simplify the management of your spa and offer your guests a convenient, flexible, and personalized booking experience.

Ready to optimize your spa and maximize guest satisfaction?

Request a free demo and discover how our spa and treatment management module can improve operational efficiency and enhance your customers' experience.

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We digitize hotel operations to improve the guest experience and optimize key processes in your hotel.

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📞 +52 984 242 0008

🇲🇽 Playa del Carmen

40th Street, Block 146, Lot 1
77720 Playa del Carmen,
Quintana Roo, Mexico

🇲🇽 Mexico City

Homero Street 1205, Miguel Hidalgo, 11550 Mexico City, CDMX, Mexico

📞 +34 922 970 336

🇮🇨 Canary Islands

C/ Alfarroberos Nº3, Local 17, 38670, Adeje,
S/C Tenerife, Spain

🇦🇪 Dubai

Business Center Boulevard Plaza,
Tower 2, floor 22. Downtown,
Dubai, UAE