The entire resort experience on your guest's phone
WebApp accessible via QR, NFC, or direct link — no downloads. Reservations, services, room service, activities, and more. Integrated with kiosks, screens, Smart TV, and AiChat under one ecosystem.
Is your resort still without digital tools for guests?
Apps nobody downloads
80% of guests don't download apps. Native apps create friction and take up phone storage.
Overwhelmed front desk
Calls asking for schedules, restaurant reservations, or reporting issues. Your team wastes time on repetitive tasks.
Disconnected channels
Hotel info lives on paper, on the TV, on the website, and in the app — each with different, outdated data.
Services that don't sell
Spa, excursions, room service, upgrades. Guests don't know they exist because nobody shows them at the right time.
See the WebApp in action
Your brand, your experience, your hotel
Adapted to your brandbook
It's not a generic app with your logo. We adapt colors, typography, visual structure, and full style to your hotel's brandbook. Every WebApp is unique.
Content that adapts to context
Stories and content that change by time of day and day of the week. Show or hide full pages and categories by segment: families, couples, all-inclusive, room-only. Every guest sees a different app.
Buffet breakfast • Pool hours • Morning activities
Lunch menu • Spa available • Afternoon excursions
Dinner • Night shows • Room service active
Why Web-first?
Hoteligy offers both WebApp and native app. But starting with the web has clear advantages.
| Native app only | Hoteligy Web-first | |
|---|---|---|
| Instant access | Download required | QR, NFC, or link — no download |
| Adoption | 10-20% of guests | 70%+ of guests |
| Updates | Publish to App Store/Play | Instant from the CMS |
| Branding | Generic third-party app | Your domain, your brand, your design |
| Omnichannel | Mobile only | Mobile + kiosks + screens + TV |
| Native app | Only option available | Also available for App Store and Google Play |
| Maintenance | Continuous iOS/Android development | Zero technical maintenance |
Over 500 hotels trust Hoteligy
One ecosystem, every channel
What you update in the CMS is automatically reflected in the WebApp, lobby kiosks, digital signage, Smart TV channel, and AiChat. One management point.
Everything included from day one
Service directory
Schedules, rules, contact info, and categories. Everything the guest needs to know about the resort.
Interactive map
Resort floor plan with geolocation. Guests find any spot without asking.
Multilingual digital menus
Restaurant, bar, and room service menus automatically translated with AI.
Activity schedule
Entertainment program by day, time, and audience. Seat booking with capacity control.
Promotions and carousels
Schedulable content playlists by date, time, and guest segment.
Direct contact
Calls, WhatsApp, chat, forms. The guest chooses how to reach you.
Unlimited custom pages
Create sections for excursions, shops, rules, local info — whatever you need.
Review links
Connect with TripAdvisor, Google Reviews, and HolidayCheck to drive positive ratings.
Installable as PWA
Guests can add it to their home screen without going through App Store or Google Play.
Want to see it in action?
We'll show you the WebApp with real resort data.
Activate only what you need
20+ modules available to expand the WebApp. Each hotel picks the ones that fit their operation.
Popular
In-Stay Marketing
Segmented promotions by profile, room, and stay phase.
Restaurant Booking
Table, shift, and capacity management across all restaurants.
Spa Management
Treatment, therapist, and cabin booking.
Sunbed Booking
Sunbed and Bali Bed reservations with interactive map.
Mini Club
Child registration, authorizations, and capacity control.
Surveys
Real-time feedback during and after the stay.
Accompany the guest at every moment
Before arrival
Pre-checkin, service discovery, early spa and restaurant booking.
On arrival
Schedules, menus, resort map, today's activities. No front desk dependency.
During the stay
Segmented promotions, room service, reservations, real-time incident reporting.
On departure
Automated satisfaction survey, review invitation, thank-you message.
What does your hotel gain?
More autonomous guests
Reservations, menus, activities, maps, requests... all from their phone, no front desk needed.
More efficient team
Fewer calls, shorter queues, more automated requests. Your team focuses on what adds value.
More revenue per guest
Upselling integrated in reservations, activities, and room service. Guests discover and consume more services.
Complete your hotel's digital experience
The WebApp is the guest's main channel. Complement with other digital channels, all managed from the same CMS.
"With Hoteligy's Guest WebApp we've digitalized the complete guest experience. Now they can manage everything from their phone, and our team receives fewer calls and more automated requests."
Operations Director
5★ Resort in the Canary Islands
Frequently asked questions
Does the guest need to download anything?
No. The WebApp works directly in the phone's browser. Guests access it by scanning a QR, tapping an NFC tag, or opening a link. They can optionally install it as a PWA on their home screen.
What domain is the WebApp hosted on?
On your hotel's domain (e.g., app.yourhotel.com). The guest sees your brand, not Hoteligy's. Infrastructure is hosted on redundant servers across the Americas, Europe, and Asia.
Does it integrate with our PMS?
Yes. We integrate with Opera, Sihot, Noray, SAP, Protel, and many more. Also with electronic locks (ASSA ABLOY, Salto, Onity) and payment gateways (Stripe, Redsys).
How many modules can I activate?
As many as you need. You start with the included base features and activate additional modules based on your operation. You don't pay for what you don't use.
Does it work across all hotel channels?
Yes. What you publish in the WebApp is automatically reflected on kiosks, digital signage, Smart TV channel, and AiChat. One CMS for all channels.
How long does implementation take?
Basic implementation is completed in 1-2 weeks. This includes custom design, module setup, PMS integration, and team training.
Digitalize your guest experience
Request a demo and discover how the WebApp transforms your resort's operations.
