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Guest WebApp for Hotels

Download-free experience: access via QR code, NFC, or link in seconds.

Offer a complete digital experience from day one: reservations, services, surveys, room service, and promotions. Accessible from any mobile device and hosted on your domain.

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What is Hoteligy's Guest WebApp?

A no-download web app that centralizes the entire guest experience

Hoteligy 's Guest WebApp is a web application accessible from any mobile device, with no installation required, that brings together all hotel services in a single interface. It's hosted on your domain and activated via QR code, NFC, or a custom link.

No downloads, accessible from the browser
Available via QR, NFC or direct link
Hosted on the hotel's domain
Digital directory of services
Spa, treatment and restaurant reservations

Interactive map of the hotel or resort
Agenda and activity reservations
Online room service orders
Reporting incidents from your mobile phone
Automated in-stay marketing system

Key benefits of the Guest WebApp for hotels

Improve the guest experience, optimize operations, and digitize every touchpoint from day one, without downloading anything.

Immediate and universal access

Guests access the site from their mobile phone in seconds; it works on any mobile phone and browser, without apps or accounts.

Improved experience and self-service

Book treatments, restaurants, or activities from your room, along with maps, schedules, and more.

Increase in domestic consumption

Promote paid services (spa, room service, store, upsells) at the right time.

In-stay marketing automation

Send surveys, messages, and promotions based on the phase of the trip and the guest's profile.

Operational optimization

Reduce repetitive calls and tasks: requests go directly to each department.

Integrated and 100% proprietary platform

No generic apps: the WebApp is hosted on your domain, with a design and modules customized for your brand.

How does the Guest WebApp work?

A web-based solution accessible from any mobile device, integrated with your systems and ready to use without downloads.

Access from QR, NFC or direct link

The guest scans a code to instantly access the WebApp.

Hosted on the hotel's domain

Your WebApp is published on a dedicated URL (such as app.yourhotel.com), reinforcing your brand and the direct channel.

Centralized management from a single CMS

Manage menus, activities, reservations, messages, and modules from a single dashboard.

Integration with your hotel systems

Connects with your PMS, CRM, booking engines, locks, or chatbots to deliver a seamless, automated experience.

Basic Functions

Included from just €79 per month per hotel.

More features

Service Directory

All the essential hotel information organized by category: hours, rules, contact information, services, and more.

Interactive digital map

View areas, facilities, and key points of the hotel or resort from your mobile phone, with optional geolocation.

Promotional Playlists

Banners or promotional images in a carousel, with scheduling by date, time, and predefined order.

Interactive letters and menus

Digital, multilingual consultation of restaurant, bar, or room service menus, no need to print.

Activity reservation

Allows guests to sign up for activities or events, with management of places, schedules, and rules by profile.

Contact Options

Make it easy to make calls, chat, WhatsApp, or fill out forms from a single shortcut, without having to download anything.

Animation agenda

Daily calendar of activities and entertainment shows organized by day, time, group, or audience.

Pages and Categories

Unlimited personalized sections with content organized by theme, service, or hotel space.

Social Networks and Opinions

Links to your social profiles and reputation platforms such as TripAdvisor, Google Reviews, or HolidayCheck.

Additional modules that grow
and adapt to your hotel

From the most essential functions to advanced modules with their own operating logic, the Hoteligy Guest WebApp grows with you and your needs.

In-Stay Marketing

Promote services during their stay with targeted messages, surveys, and automations.

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Table Reservation in Restaurants

Reservation management with capacity and schedules by gastronomic space.

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SPA and Treatment Management

Allows you to book massages, rituals, circuits, and manage cabins and availability.

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Hammock and Bali Beds Reserve

Visual advance booking system with rules by guest or room type.

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Mini Club Registration

Management of registrations, places, and authorizations for minors in children's activities.

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Surveys and Satisfaction

Automation of segmented surveys after events such as check-in, check-out, or consumption.

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Pension and Affluence Control

Controls access to areas according to regime and capacity, linked to the PMS.

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Task and Incident Manager

Centralize technical notifications, cleaning, or internal requests, with roles and tracking.

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Order Management (Room Service/Amenities)

Manage in-room orders with kitchen logic, scheduling, and validation.

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Auto Orders from Devices

Digital orders by scanning a QR code on a table or hammock, with the guest's location and information sent to the kitchen or staff.

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Online Pre-Checkin

Advance registration with data validation and documentation collection.

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Deposit Management

Control of borrowed items (towels, remote controls, keys, etc.) per room.

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Vehicle Tracking

GPS monitoring and tracking of transfers, shuttles, or hotel cars.

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Security control

Log of entry and exit of staff, suppliers or contractors.

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Opening doors

Open your room door from your mobile phone, integrated with compatible locking systems.

How hotels use the Guest WebApp

A flexible tool for every moment of the guest journey

From before check-in to after check-out, the Guest WebApp supports guests, automates processes, and improves communication.

Pre-check-in access
Guests can access the pre-check-in process from home, learn about services, and reserve a spa or restaurant reservation.
Useful information upon arrival:
Check schedules, menus, an interactive map, and activities from your mobile phone, without having to rely on reception.
Targeted promotions during your stay.
Receive room service or treatment offers based on your profile, time of day, or room type.
Real-time incident reporting.
Report bugs or requests from your mobile phone; each request goes directly to the appropriate department.
Post-stay surveys and communication
Upon checkout, the guest automatically receives a survey or thank you message.

"With Hoteligy 's Guest WebApp, we've digitized the entire guest experience. They can now manage everything from their mobile device, and our team receives fewer calls and more automated requests. It's been a key operational change."

Andrea López

Director of Operations

Satisfied hotel employee validating Hoteligy 's digital solution

100% digital implementation

No physical installation required. Activate your corporate app in record time with our technical team.

Support and accompaniment

We guide you through every phase: design, publishing, integration, and maintenance. We're with you before, during, and after launch.

Used by international chains

Our app is already operational in hotels in several countries and easily adapts to different languages, brands, and markets.

They Already Trust Us

Major hotel chains are already using Hoteligy 's Guest WebApp to transform the guest experience with no-download technology.

Frequently Asked Questions (FAQs)

No. The Guest WebApp is accessible from any mobile browser via a QR code, NFC, or link. It doesn't require installation, although we also have a downloadable and publishable version in the Apple and iOS stores.

The WebApp is accessible from the hotel's own domain (for example, app.hotelmargarita.com), but is hosted on Hoteligy's infrastructure, distributed across redundant servers with load balancing and advanced protection, located in the Americas, Europe, and Asia. This guarantees high availability, performance, and security.

Yes. The solution is compatible with multiple systems and easily adapts to your current tools.

Yes. From the CMS, you can update services, schedules, promotions, and activities, which are instantly reflected.

Yes. You can automate notifications, surveys, and promotions based on guest profile, room type, or time of stay.

Yes. You can integrate booking engines, online stores, room service orders, and internal upselling modules.

Hoteligy 's Guest WebApp transforms the guest experience without downloading anything. With a simple link, QR code, or NFC, your guests can access personalized services, reservations, surveys, and promotions with maximum efficiency and control.

Digitize the guest experience with a no-download hotel web app.

Request a demo and discover how to offer all your services on a single platform accessible from your guest's mobile device—no downloads required, customized with your brand, and fully integrated with your systems.

Request Demo