Trends 5 min read

It's time to digitise your hotel's Entertainment department

Hoteligy · · Updated: Oct 2024
It's time to digitise your hotel's Entertainment department

How much budget and time does your entertainment department spend each week maintaining the activity schedule and communicating with guests? Digitalisation offers substantial advantages for both hotel operations and the guest experience.

Digital activity agenda

Digital agendas have transformed entertainment management. Moving from paper to digital enables instant updates and real-time communication with guests through personalised notifications that boost participation.

With Hoteligy you can create and schedule your agenda in advance, add all events with full details, and configure automatic publishing and repetition based on specific criteria such as event date and time.

Complete information for every activity

Instead of guests repeatedly asking reception about activity locations, the hotel should provide full details: descriptions, informational posters, detailed timetables, location maps and links to additional resources.

This approach reduces front-desk enquiries while demonstrating commitment to guest comfort and satisfaction.

Online activity booking

Digital booking management offers significant advantages:

For the hotel:

  • Improved operational efficiency
  • Real-time availability control
  • Prevents overbooking
  • Provides valuable data to optimise services

For the guest:

  • 24/7 booking flexibility
  • Detailed information for each activity
  • Instant confirmations
  • Less paper consumption (sustainability)

Strategic guest notifications

The In-Stay Marketing module allows you to send strategic notifications hours before featured events, motivating guest participation with personalised reminders that enhance their experience and foster loyalty.

Where to publish the agenda?

Hotels can modernise their information with digital activity boards:

  • Daily, weekly or event-based scheduling
  • Available on digital screens, the guest webapp and interactive kiosks
  • Automated scheduling eliminates manual updates

Hoteligy integrates with Acttiv, an entertainment services agency, automatically loading agendas without any staff intervention.

Conclusion

Digital agendas are now essential. Don’t let your entertainment department fall behind in this digital age.

Want to see Hoteligy in action?

Request a personalized demo and discover how to digitalize the guest experience.

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