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Guest WebApp for Hotels

Download-free experience: access via QR code, NFC, or link in seconds.

It offers a complete digital experience from day one: reservations, services, surveys, room service, and promotions. Accessible from any mobile device and hosted on your domain.

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What is Hoteligy's Guest WebApp?

A web app without downloads that centralizes the entire guest experience

Hoteligy 's Guest WebApp is a web application accessible from any mobile device, requiring no installation, that brings together all hotel services in a single interface. It is hosted on your domain and activated via QR code, NFC, or a custom link.

No downloads required, accessible from your browser
Available via QR code, NFC, or direct link
Hosted on the hotel's domain
Digital directory of services
Spa, treatment and restaurant reservations

Interactive map of the hotel or resort
Schedule and booking of activities
Online room service orders
Report incidents from your mobile device
Automated in-stay marketing system

Key benefits of the Guest WebApp for hotels

Improve the guest experience, optimize operations, and digitize every touchpoint from day one, without needing to download anything.

Immediate and universal access

Guests can access the site from their mobile device in seconds; it works on any mobile phone and browser, without apps or accounts

Improved experience and self-service

Book treatments, restaurants or activities from your room, along with maps, schedules and more.

Increased domestic consumption

Promote paid services (spa, room service, shop, upsells) at the right time.

In-stay marketing automation

Send surveys, messages, and promotions based on the stage of the trip and the guest's profile.

Operational optimization

Reduce calls and repetitive tasks: requests go directly to each department.

Integrated and 100% proprietary platform

No generic apps: the WebApp is hosted on your domain, with a design and modules customized for your brand.

How does the Guest WebApp work?

A web solution accessible from any mobile device, integrated with your systems and ready to use without downloads.

Access via QR code, NFC or direct link

The guest scans a code to instantly access the WebApp.

Hosted on the hotel's domain

Your WebApp is published on its own URL (like app.yourhotel.com), reinforcing your brand and the direct channel.

Centralized management from a single CMS

Manage menus, activities, reservations, messages, and modules from a single panel.

Integration with your hotel systems

It connects with PMS, CRM, booking engines, locks, or chatbots to provide a seamless and automated experience.

Basic Functions

Included from just €79 per month per hotel.

More features

Services Directory

All essential hotel information organized by categories: schedules, rules, contact, services and more.

Interactive digital map

View areas, facilities and key points of the hotel or resort from your mobile device, with optional geolocation.

Promotional Playlists

Promotional banners or images in a carousel, with scheduling by dates, times and predefined order.

Interactive menus and cards

Digital and multilingual consultation of restaurant, bar or room service menus, without the need to print.

Booking activities

It allows guests to sign up for activities or events, with management of spaces, schedules and rules by profile.

Contact Options

It facilitates calls, chats, WhatsApp or forms from a single shortcut, without needing to download anything.

Animation schedule

Daily calendar of activities and entertainment shows organized by day, times, groups or audiences.

Pages and Categories

Unlimited customized sections with content organized by themes, services, or hotel spaces.

Social Networks and Opinions

Links to your social media profiles and reputation platforms such as TripAdvisor, Google Reviews, or HolidayCheck.

Additional modules that grow
and adapt to your hotel

From the most essential functions to advanced modules with their own operational logic, Hoteligy 's Guest WebApp grows with you and your needs.

In-Stay Marketing

Promote services during the stay with targeted messages, surveys, and automations.

See more →

Table Reservation in Restaurants

Reservation management with capacity limits and schedules for each gastronomic space.

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SPA and Treatment Management

It allows you to book massages, rituals, circuits and manage cabins and availability.

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Hammock and Bali Bed Reservation

Visual advance booking system with rules by guest type or room.

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Mini Club Registration

Management of registrations, places and authorizations for minors in children's activities.

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Surveys and Satisfaction

Automation of segmented surveys following events such as check-in, exit or consumption.

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Pension and Inflow Control

Controls access to areas according to regime and capacity, linked to the PMS.

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Task and Incident Manager

Centralize technical notices, cleaning, or internal requests, with roles and tracking.

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Order Management (Room Service/Amenities)

Manage room service orders with kitchen logic, schedules, and validation.

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Self-Orders from Devices

Digital orders by scanning a QR code on the table or hammock, with location and guest data sent to the kitchen or staff.

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Pre-Checkin Online

Advance registration with data validation and document collection.

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Deposit Management

Control of borrowed items (towels, remote controls, keys...) per room.

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Vehicle Tracking

GPS monitoring and location of hotel transfers, shuttles or cars.

See more →

Security Control

Record of access and exits of staff, suppliers or contractors.

See more →

Doors opening

Open the room door from your mobile phone, integrated with compatible locking systems.

How hotels use the Guest WebApp

A flexible tool for every moment of the guest's journey

From before check-in to after check-out, the Guest WebApp accompanies the guest, automates processes and improves communication.

Pre-check-in access:
Guests can access the system from home to pre-check in, learn about services, and book spa or restaurant reservations.
Useful information upon arrival.
Check schedules, menus, interactive map and activities from your mobile phone, without depending on reception.
Targeted promotions during your stay.
Receive room service offers or treatments based on your profile, time of day, or room type.
Real-time incident reporting:
Report faults or requests from your mobile device; each request goes directly to the corresponding department.
Surveys and post-stay communication
Upon check-out, the guest automatically receives a survey or thank you message.

"With Hoteligy 's Guest WebApp, we've digitized the entire guest experience. Now they can manage everything from their mobile device, and our team receives fewer calls and more automated requests. It's been a key operational change."

Andrea López

Director of Operations

Satisfied hotel employee validating Hoteligy 's digital solution

100% digital implementation

No physical installation required. Activate your corporate app in record time with our technical team.

Support and guidance

We guide you through every phase: design, publishing, integration, and maintenance. We're with you before, during, and after launch.

Used by international chains

Our app is already operational in hotels in different countries and easily adapts to different languages, brands and markets.

They already trust us

Large hotel chains are already using Hoteligy 's Guest WebApp to transform the guest experience with download-free technology.

Frequently Asked Questions (FAQs)

No. The Guest WebApp is accessible from any mobile browser via a QR code, NFC, or link. It doesn't require installation, although we also have a downloadable version available for publication in the Apple and iOS app stores

The WebApp is accessible from the hotel's own domain (for example: app.hotelmargarita.com), but it is hosted on Hoteligy's infrastructure, distributed across redundant servers with load balancing and advanced protection, located in the Americas, Europe, and Asia. This guarantees high availability, performance, and security.

Yes. The solution is compatible with multiple systems and easily adapts to your existing tools.

Yes. From the CMS you can update services, schedules, promotions and activities, and they are reflected instantly.

Yes. You can automate notifications, surveys, and promotions based on guest profile, room type, or time of stay.

Yes. You can integrate booking engines, online stores, room service orders, and internal upselling modules.

Hoteligy 's Guest WebApp transforms the guest experience without the need for downloads. From a simple link, QR code, or NFC, your guests can access services, make reservations, complete surveys, and enjoy personalized promotions with maximum efficiency and control.

Digitize the guest experience with a hotel WebApp that requires no downloads

Request a demo and discover how to offer all your services on a single platform accessible from the guest's mobile phone, without downloads, personalized with your brand and 100% integrated with your systems.

Request a Demo

We digitize hotel operations to improve the guest experience and optimize key processes in your hotel.

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📞 +52 984 242 0008

🇲🇽 Playa del Carmen

Calle 40, Manzana 146, Lote 1
77720 Playa del Carmen,
Quintana Roo, Mexico

🇲🇽 Mexico City

Homero Street 1205, Miguel Hidalgo, 11550 Mexico City, CDMX, Mexico

📞 +34 922 970 336

🇮🇨 Canary Islands

C/ Alfarroberos Nº3, Local 17, 38670, Adeje,
S/C Tenerife, Spain

🇦🇪 Dubai

Business Center Boulevard Plaza,
Tower 2, floor 22. Downtown,
Dubai, UAE

Guest WebApp for Hotels

A web app without downloads that centralizes the entire guest experience

Key benefits of the Guest WebApp for hotels

How does the Guest WebApp work?

Basic Functions

Additional modules that grow and adapt to your hotel

How hotels use the Guest WebApp

They already trust us

Frequently Asked Questions (FAQs)

Is it necessary to download the WebApp?

Where is the WebApp hosted?

Can it be integrated with my PMS or CRM?

Is the information updated in real time?

Is it possible to segment the messages that are sent?

Does it include direct sales features?

Digitize the guest experience with a hotel WebApp that requires no downloads

Additional modules that grow
and adapt to your hotel