Notification Setup

In this guide, we will show you how to configure notifications in the content backend.

Steps

1. Go to the left-side menu and navigate to Notifications.
2. Click on CREATE NEW NOTIFICATION.
3. Internal Reference field: This is not the notification title. What you enter here will not be visible to the client.
4. Delivery Type: Specify when the notification will be sent:
   • Send Now: Instant delivery.
   • Schedule: Set a start date and time for the notification to be sent.
   • Automate: Set a start date, an end date, and automation rules. For example: 2 hours after check-out.
5. Additional Channel Differences:
   • Push: The client receives it as a pop-up within the app.
   • Email: The client receives it via email.
6. Campaign Type: Choose how the notification will appear in the app:
   • Invasive Pop-Up: The notification will appear as a pop-up.
   • Silent: The notification will appear in the “News” section (bell icon) in the top right corner without being intrusive.
7. Select the notification template that best fits the type of message you want to send.
8. Choose recipients: You can segment by meal plan or room type.
9. Set the notification title.
10. Write the notification message.