ℹCe contenu est disponible uniquement en English.
Survey Results & Graphs
How to monitor survey feedback and view result graphs through the backend
This guide explains how to monitor survey feedback through the Hoteligy backend system.
Accessing Survey Results
- Navigate to the left menu and select Customer Surveys / Results.
- Apply filters by your desired date range.
- Choose the specific survey you wish to review.
- A compiled list of finished surveys matching your timeframe will display.
- Select Details to examine comprehensive response information.
- Modify the survey status (New, Pending, Addressed) or remove it entirely.
Viewing Survey Graphs
- Go to Customer Surveys / Survey Graphs in the menu.
- Filter by your preferred date range.
- Pick the survey to analyze.
- The system presents the survey’s rating trends and evolution over time.
Articles associés
How to Add Visits in Security & Resorts
How to add and manage visits in the Security & Resorts module, including visit tracking, check-ins/check-outs, and contact management.
Video
Modules Opérationnels
Assigning Surveys to Pages
How to assign a survey to an existing page and to a home screen icon
Video
Booking Engine: Closure Days
How to apply temporary closures in booking engines by date, range, or weekday without altering the general configuration
Guest WebApp
Vous ne trouvez pas ce que vous cherchez ?
Notre équipe de support est disponible pour vous aider.