Spa and Treatment Manager for Hotels

Complete and flexible control of reservations and scheduling to improve the guest experience

Easily manage your therapist and booth schedules with an intuitive interface. It allows for personalized bookings, commission management, and an advanced allocation system to optimize resources and maximize satisfaction.

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A comprehensive solution for managing treatment reservations

What is the Spa Management module?

Manage bookings with an intuitive calendar view, preparation buffers, advanced therapist assignment, commissions, and multilingual management. Guests book and cancel from the app or totems. All designed to optimize resources and improve the customer experience.

Visual management of reservations in the calendar
Advanced therapist assignment
Buffer control for preparation and disinfection
Flexible management of treatment duration and variations

Commission management for therapists and salespeople
Multilingual support for collections and reservations
Integration with webapp and totems for direct bookings
Managing no-shows and cancellations

Key benefits of the spa and treatment management module

Our spa and treatment management module boosts efficiency, optimizes resources, and enhances the guest experience. Designed to maximize revenue, personalize services, and reduce downtime, it's key to a profitable spa.

Greater operational efficiency

Reduce errors and optimize daily spa planning with centralized, easy-to-use management.

Better use of resources

Maximize booth and therapist occupancy with smart, flexible assignments.

Personalized experience.

It offers autonomous reservations and cancellations, tailored to each client's preferences and schedule.

IMPROVEMENT in revenue and loyalty

Manage commissions and promotions to motivate the team and increase guest satisfaction.

Reduction of downtime

Includes buffers for preparation and disinfection, improving productivity and service quality.

Global and local adaptation

Manage multi-currency payments and minimize losses due to no-shows, adapting to any market.

How does the spa and treatment management module work?

The module manages reservations and assigns therapists through a calendar view. It monitors treatment times and buffers, allows for quick adjustments, and manages commissions. Guests book and cancel from the app or on-screen displays, all in real time.

Visual reservation management

Staff manage appointments and schedules using an intuitive calendar view, making changes easy with drag and drop.

Time and buffer control

Adjust treatment durations and add time for booth preparation and disinfection.

Automatic assignment of therapists

The system allocates reserves based on priority, balance, or randomness to optimize resources.

Reservations and cancellations from the app and totems

Guests can manage their treatments directly from mobile devices or interactive touchpoints in the hotel.

Real Use Cases of the Spa and Treatment Management Module

Practical applications in hotels

Learn how the spa and treatment management module adapts to multiple services, from therapies to hair salons, improving efficiency and the guest experience.

Spa Treatment Booking and Management
Manage all your massage, therapy, and beauty treatment bookings with scheduling control and therapist assignment.
Manage hair and beauty salon reservations.
Organize appointments, schedules, and staff available for hair and beauty services within the hotel.
Staff and Resource Optimization
Adjust the allocation of therapists and resources to maximize efficiency and avoid overlaps.
Direct booking and cancellation by guests
Allows customers to manage their appointments from the web app or totems, facilitating autonomy and improving the experience.
Special Treatment Management
Control therapies that require more than one therapist or specific skills, ensuring quality and safety.

This module has revolutionized our spa and salon management. The flexibility to adapt bookings to different services and the ease of booking online for our guests have significantly improved satisfaction and efficiency.

Laura Sánchez

Spa Director

Satisfied hotel employee validating Hoteligy 's digital solution

Frequently Asked Questions (FAQs)

Yes, the module allows you to manage reservations for spas, hair salons, beauty salons, and other spaces within the hotel.

The system uses allocation algorithms that can prioritize, balance, or randomly distribute bookings among available therapists.

Yes, you can set up buffers to block out extra time before or after each treatment to ensure proper hygiene and preparation.

Exactly, guests can manage their reservations directly from the hotel's web app or interactive totems.

The module allows you to configure and control commissions with a fixed amount or percentages for both profiles, facilitating team administration and motivation.

Yes, the platform is equipped to support payments and communications in multiple languages, adapting to international guests.

Of course, the module records the complete reservation history and allows you to monitor absences or cancellations to optimize operations.

Simplify your spa management and offer your guests a convenient, flexible, and personalized booking experience.

Ready to optimize your spa and maximize guest satisfaction?

Request a free demo and discover how our spa and treatment management module can improve operational efficiency and enhance your clients' experience.

Request Demo

We digitize hotel operations to improve the guest experience and optimize key processes in your hotel.

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📞 +52 984 242 0008

🇲🇽 Playa del Carmen

40th Street, Block 146, Lot 1
77720 Playa del Carmen,
Quintana Roo, Mexico

🇲🇽 Mexico City

Homero Street 1205, Miguel Hidalgo, 11550 Mexico City, CDMX, Mexico

📞 +34 922 970 336

🇮🇨 Canary Islands

C/ Alfarroberos Nº3, Local 17, 38670, Adeje,
S/C Tenerife, Spain

🇦🇪 Dubai

Business Center Boulevard Plaza,
Tower 2, floor 22. Downtown,
Dubai, UAE