Privacy Policy - Hoteligy

1. Data Controller

• Company: HOTELIGY SL
• Tax ID: B76806454
• Address: C/ Alfarroberos Nº3, Local 17, 38670, Adeje, Santa Cruz de Tenerife, Spain
• Phone: (+34) 922 970 336
• Email: [email protected]
hoteligy Website : www.hoteligy.com

2. Purpose of the treatment

Your data will be used to:
• Manage the contractual relationship and provide you with the requested services.
• Respond to inquiries and requests for information.
• Comply with our legal obligations (tax, fiscal, etc.).
• With your express consent, send you commercial and promotional communications about our services.

3. Legal basis for processing

We process your data based on:
• Contract performance: provision of services.
• Compliance with a legal obligation: tax and accounting regulations.
• Consent: sending advertising or commercial communications.
• Legitimate interest: improvement of our services, fraud prevention, customer service.

4. Data recipients

• Only duly authorized personnel within our organization will have access to your data.
• Third parties necessary for the provision of services (e.g., financial institutions for payments) may have access.
• Your data will also be disclosed when legally required (e.g., to the Tax Agency).
• We will not share your data with third parties without your prior consent.

5. International Transfers

We do not transfer data internationally outside the European Union.
If such a transfer becomes necessary, you will be informed in advance and appropriate safeguards will be in place.

6. Data retention

Personal data will be retained for the duration of the contractual relationship and for the periods required by applicable law.
Once these periods have expired, the data will be securely deleted.

7. Rights of interested parties

You may exercise the following rights at any time:
• Access: to know what data we process about you.
• Rectification: to correct inaccurate data.
• Erasure: to request the deletion of your data when legally permissible.
• Restriction: to request the temporary restriction of the use of your data.
• Portability: to receive your data in a structured format and transmit it to another controller.
• Objection: to object to processing in certain cases (e.g., marketing communications).

To exercise your rights, you can write to us at [email protected] or to our postal address, attaching a copy of your ID to verify your identity.

8. Withdrawal of consent

You can withdraw your consent to receive advertising or any other processing based on it at any time by writing to us at [email protected] .

9. Claims

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (AEPD):
• Website: www.aepd.es
• Address: C/ Jorge Juan, 6 – 28001, Madrid
• Telephone: 901 100 099 / 91 266 35 17

10. Profiling

Our policy is not to create automated profiles.
Should it become necessary to do so (for example, to send you personalized offers), you will be informed beforehand and will have the right to object.