HOTELIGY BLOG

5 doubts when digitizing labels

December 18, 2022

5 doubts when digitizing labels

We are confident that digital labeling is the change you need. We understand there are many questions about it, but today we will clear them up.

All directors are asking themselves the same questions – what will electronic labels bring me ?

Considering not only the obvious time savings , since the menu wheel is set up and programmed only once and then everything works automatically, the cost savings are also significant.

It's a solution that not only adds value for the guest, but also helps save staff time. And we know that time is money.

In this article we have highlighted the 5 main questions that our potential customers ask us.

As with all digital projects, thorough understanding, asking all the right questions, and trusting the provider are extremely important. That's why we've cleared up these doubts and assure you that this investment will have a rapid return.

The best example is the Princess Hotels & Resorts , which started with us digitizing the buffet labeling in one hotel and ended up digitizing all the hotels in the chain.

Why? Because of the ease of implementation , the simplicity of the software , and the positive feedback from guests .

5 questions to ask when digitizing buffet labeling

1. Adaptation to the buffet structure

Labels are not only a sustainable solution, but they also add a touch of elegance to buffets. Available in various sizes, colors, and designs, they perfectly complement the interior design of restaurants.

In addition, we offer different types of supports, which allow us to position the label in a strategic location, in full view of the diners.

2. Ease of use by employees

If you decide to implement a digital labeling system for buffets, you must ensure that employees are comfortable using the new technology. Otherwise, the change can lead to frustration and easily avoidable mistakes. 

Our management platform is very intuitive and requires minimal computer skills. However, we offer training to everyone involved in the process, and we also provide 24/7 remote support. You'll be covered every step of the way.

3. Battery autonomy

Our labels include low-power technology, as well as high-capacity batteries that guarantee between 3 and 5 years of use.

The batteries are only consumed during content updates, ensuring a long lifespan. Replacing batteries when necessary is a very simple process.

4. Warranty period

Our electronic labels have a 12-month warranty, but in the case of rental, they will be guaranteed for the entire duration of the contract.

The labels are heat and moisture resistant and perfectly suited to the needs of all buffets. In case of technical failure, we will replace the labels within a maximum of 3 business days.

5. Not sure about the return on investment

We estimate that for a holiday hotel with three daily services, an average of 1.5 hours per day is spent on manual labeling. If we calculate that one hour of labor costs approximately €9.50 gross, this would amount to an annual cost of approximately €5,000.

The investment in electronic tags not only pays for itself in less than a year, but those 1.5 hours per day can be invested in other activities that improve the guest experience or generate more revenue.

On the other hand, all repetitive processes in a hotel need to be automated to increase productivity. Furthermore, thanks to our platform, all menu wheel changes that occur during service can be tracked.

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Conclusion

As with all actions and investments in the tourism sector, the focus must be on the customer. Thanks to electronic labels, guests will have access to complete information in their own language, with all allergens easily identifiable.

Hotel staff will no longer waste time printing, cutting, and applying labels, resulting in a much more productive and sustainable experience that adds value for the guest.
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