This holiday season, digital tools like the Hoteligy Guest App are key to delivering unforgettable guest experiences and maximizing revenue. With well-implemented strategies, you will be able to connect more deeply with your customers and stand out from the competition. Here we present five essential tactics to get the most out of the app during Christmas.
1. Publish the Special Program of Christmas Activities
Involve your guests from the first moment by showing the calendar of special activities: workshops, shows and events for all ages. With this information accessible in the app, you will be able to better plan your stay and enjoy each event to the fullest.
2. Share the Gala Dinner Menus and Activate the Reservation Engine
Christmas Eve and New Year's Eve are perfect for impressing guests with gala dinners. Publish exclusive menus and enable a booking engine directly from the app to ensure a smooth and organized experience.
Practical strategy:
Send advance notifications to remind them to reserve their tables, highlighting star dishes and unique benefits.
3. Activate Upselling of Wines and Champagne During Dinners
The app allows you to offer premium upgrades such as selected wines or champagne to accompany dinners. This feature not only enriches the guest experience but also increases revenue.
Advice:
Highlight the most popular options or the chef/sommelier's recommendations to capture attention and build confidence in the choice.
4. Advertising of Activities and Services in the Slider and Screensaver
Take advantage of the sliders and screensavers of digital totems to keep your Christmas activities and services visible, such as spa treatments or promotions.
Practical strategy:
Regularly update this content to consistently and effectively capture guests' attention.
5. Activate Themed Notifications for Christmas
Send personalized messages with a festive touch to inform about Christmas promotions or activities. Strategic notifications, such as those sent after check-in or before an event, are a powerful tool for keeping guests engaged.
These strategies not only improve the guest experience, but also help you increase your revenue and stand out this holiday season. Be sure to submit information in advance to avoid delays.
Do you need help?
Contact the Hoteligy support team to implement these features and maximize the potential of your app.
How to optimize the use of the App for the Christmas Season?
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