Totem Interattivi Our first solution

Totem interattivi self-service per il tuo hotel

Large-format touchscreens in the lobby, ristorantes, and common areas. All hotel info at the guest's fingertips — menus, prenotazioni, programma, maps, flights, and weather. No reception needed.

Il problema

Is your lobby still analog?

Overwhelmed reception

Guests constantly ask for programmas, menus, and directions. Your team repeats the same answers all day.

Paper-based info

Posters, brochures, and directories that get outdated, damaged, and generate waste. Every change requires reprinting.

Language barrier

The guest wants to know what's for dinner but the sign is only in Spanish. Bad experience guaranteed.

Invisible services

The spa, escursioni, and themed ristorantes exist, but ospiti don't discover them because nobody shows them.

Generic totem vs Hoteligy Totem

Standalone totem Hoteligy
Content Isolated independent system Same CMS as webapp, screens, and labels
Updates Managed separately One CMS change → all channels
Moduli Basic static info Prenotaziones, menus, programma, maps, flights, weather...
Languages 2-3 configured Multilingue, adapted per guest
Segmentation Same content for everyone Adapted by guest segment
Analisi None or basic Usage metrics integrated in the CMS
Maintenance On-site technical visit 100% cloud remote management

Over 500 hotels trust Hoteligy

Risultati reali

Measurable impact from month one

-40%

reception queries

100%

cloud remote management

24/7

no additional staff

<5 min

to update content

Funzionalità

Everything the webapp offers, in large format

Menus and cards

Ristorante menus with prices, allergenei, and nutritional info. Automatic multilingue.

Ristorante prenotazioni

Guests book a table directly from the totem. With automatic complimentary meals and upselling.

Activity programma

Daily entertainment program with times, descriptions, and seat prenotazione.

Interactive map

Resort floor plan with touch navigation. Guests find any spot without asking.

Weather information

Real-time weather forecast for the coming days.

Flight info

Departure flight status from the nearest airport. Useful on the last day of stay.

Promotions and upselling

Schedulable banners by time and day. Promote spa, escursioni, room service, and more.

Hotel directory

Programmas, rules, services, contacts. All hotel info on one screen.

Want to see a kiosk in action?

We'll demo it with real resort content.

Richiedi demo
Vantaggi

Cosa ottiene il tuo hotel?

Better esperienza dell'ospite

Guests find what they need instantly, in their language, without waiting. More autonomy, less frustration.

Less reception workload

Repetitive queries are significantly reduced. Your team focuses on what adds value.

Greater service visibility

Spa, escursioni, themed ristorantes, and upselling reach the guest at the right time and place.

Formats

We adapt the totem to your space

32, 49, and 55-inch screens in vertical or horizontal format. Floor, wall, or countertop totem.

Floor totem

Floor totem

For high-traffic areas: lobby, ristorante entrances, reception.

Wall-mounted totem

Wall-mounted totem

Saves space. Ideal for hallways, elevators, and narrow areas.

Countertop totem

Countertop totem

Compact format for reception desk or information point.

Locations

Where to install a totem in il tuo hotel

Lobby and reception

The highest-traffic point. Guests check information as soon as they arrive, without waiting in line at reception.

Ristorante entrance

Daily menu, allergenei, hours, and table prenotazione. Guests decide before walking in.

Spa and wellness area

Available treatments, prices, programmas, and direct prenotazione. Guests decide without going through reception.

Hallways and walkways

Wall format for narrow spaces. Hotel directory, map, and programma always visible.

"Since we installed Hoteligy kiosks, guests check hotel information on their own and we have notably reduced front desk queries."

Guest Experience Manager

4★ All Inclusive Resort, Tenerife

Domande frequenti

What screen sizes are available?

We offer 32, 49, and 55-inch screens, in both vertical and horizontal format. Custom sizes also available on request.

Does it need internet?

Yes, for tempo reale updates. However, 90% of content is cached locally, so it works even with unstable connections.

Can the design be customized?

Yes. The interface and physical design adapt to the hotel's branding. Colors, typography, and visual style to match.

How durable are they?

Industrial-grade screens designed for continuous 24/7 use. Built for high-traffic environments.

Does it integrate with CMS 360?

Yes. The totem shares content with WebApp, segnaletica digitale, Smart TV, and AiChat. One management point for all channels.

Is technical support included?

Yes. Remote support, CMS updates, and 100% cloud management. All-inclusive rental model with manutenzione also available.

How much does an interactive hotel totem cost?

It depends on the format and contract model. We offer direct purchase and all-inclusive monthly rental (hardware + software + manutenzione). Request a quote for your specific case.

What's the installation process like?

We ship the totem pre-configured with il tuo hotel's content. It only needs power and WiFi. Physical installation is simple and content setup is done 100% remotely.

What operating system do they use?

They run Android in totem mode. The system is fully managed from the cloud CMS, with no need to touch the device.

Can it be used as a non-interactive digital sign?

Yes. It can be set to segnaletica digitale mode, displaying a content carousel without guest interaction. Ideal for high-traffic walkways.

Transform your lobby into a digital information point

Request a demo and we'll show you how totem reduce reception queries and improve the esperienza dell'ospite.

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