Managing Last-Minute Changes During Active Services

This guide explains how to modify dishes in real time during a service (breakfast, lunch, or dinner) due to unforeseen issues, such as ingredient shortages, without affecting future menu planning.

Temporary Change (Today Only)

This procedure allows you to make a change that only affects the current service.

1. Access the Current Service

• Go to the Current tab in the main menu.
• Select the restaurant where the labels you want to edit are located.
• The system will display all dishes currently being shown on the electronic labels.

2. Find the Dish to Modify

You can find the dish you need to change in two ways:

• By name: Type the dish name (e.g., “soup”) in the search bar.
• By label code: Look up the code printed on the physical label and enter it in the system search bar.

3. Make the Change

Once the dish is located:

• Click the ”+” icon to edit it.
• Reason for change: If you have this option enabled, select the reason for the change (e.g., “Ingredient shortage”). This helps keep a statistical record of incidents.
• New Dish: Select the replacement dish from your recipe list or type a new title manually.

The electronic label will update within seconds. This change only affects today’s service.

Permanent Change

If the dish change needs to be permanent for all future repetitions of that service, follow these steps:

1. Do not use the “Current” tab. Go to the Restaurant tab and select the Schedule option.
2. Choose the specific schedule (e.g., “Lunch Friday”) and click “Link label”.
3. Find the label and change the dish from there. This way, the change will be permanently saved for that schedule.

Managing from Mobile Devices

You do not need to be at a computer to make these changes. Floor or kitchen staff can make on-the-spot changes directly from a mobile phone or tablet, accessing the same web system while physically in front of the labels at the buffet.