Ψηφιακή κράτηση δραστηριοτήτων και υπηρεσιών
Flexible κράτηση engine for ξενοδοχεία and resorts: resource management for gym, sauna, spa circuit, yoga classes, transfers, internal tours, and kids club. Mobile self-service κράτηση with time slots, capacity control, segment courtesy, and premium service upselling. Occupancy and revenue πίνακας ελέγχου. Self-service widget for the corporate website.
Book service
Gym
6 spots08:00 - 22:00
Spa Circuit
4 spots10:00 · 12:00 · 16:00
Yoga · Terrace
2 spots09:00 · 17:00
Transfer Airport
3 spots14:00 · 16:00 · 18:00
Select slot
Confirm booking
Are hotel services booked by phone or in person?
Phone-based manual κράτησηs
Guests call or visit reception to book the gym, sauna, or a transfer. Without a mobile online κράτηση system, you lose κράτησηs through friction and poor internal δραστηριότητα visibility.
Overκράτηση without resource management
Without slot-based capacity control, the gym fills up, the pilates class has more people than spots, and the sauna gets overcrowded. Without resource management, the εμπειρία του επισκέπτη deteriorates.
Premium services unmonetized
Many hotel services are offered without pricing or control. Without a κράτηση system with segment-based rates, you miss revenue from premium service upselling and internal δραστηριότητες.
Invisible services for επισκέπτες
Guests don't know the hotel has a gym, yoga classes, sauna, or transfers. Without an online catalog in the webapp, services go unnoticed. Zero visibility, zero κράτησηs.
Manual management vs Hoteligy Reservation System
| No system | Hoteligy | |
|---|---|---|
| Κράτηση | Phone or in person | Online mobile κράτηση from webapp, website widget, and kiosk |
| Capacity | No control, overκράτηση | Capacity control per slot with configurable max capacity |
| Pricing | Single price or free | Multiple rates by segment + courtesy + premium upselling |
| Visibility | Guest doesn't know it exists | Visual catalog with photos, πρόγραμμαs, and πραγματικό χρόνο availability |
| Courtesy | Manual or nonexistent | Automatic by PMS segment: VIP free, externals pay |
| Data | No metrics | Πίνακας ελέγχου: occupancy, revenue, trends, and most booked services |
| Ενσωμάτωση | Isolated | PMS, webapp, εταιρική εφαρμογή, kiosk, chatbot, and hotel website |
One engine for all hotel services
Create as many κράτηση engines as you need and assign them to webapp pages. Each service with its own slots, capacity, and pricing.
Gym
Spa Circuit
Classes & workshops
Transfers
Internal tours
Kids Club
Over 500 hotels trust Hoteligy
Everything το ξενοδοχείο σας service κράτηση engine needs
Configurable κράτηση engine
Create multiple independent κράτηση engines: one for the gym, another for the spa circuit, another for transfers. Each with its own time slots, tickets, capacity, and rules. Assign them to any webapp page.
Courtesy and segment-based pricing
Free services for VIPs, paid for externals. Multiple rates by segment (all-inclusive, half board, external). Automatic courtesies based on PMS profile. Same options as the εστιατόριο κράτηση module.
Website widget
Embed the κράτηση engine on the hotel's corporate website so external επισκέπτες can also book. The same system, accessible from both the guest webapp and the hotel's website.
Time slots and πρόγραμμαs
Define morning, afternoon, and evening shifts, or time slots every 30, 60, or 90 minutes. Each service with its own πρόγραμμα and day-of-week configuration.
Capacity control per slot
Set a maximum number of spots per slot. When full, the guest sees the next available slot. Automatic capacity control with no manual intervention.
Configurable rates and pricing
Free, paid, or supplemented services. Multiple rates by PMS segment. Different prices for all-inclusive, half board, and external επισκέπτες.
Profile-based segmentation
Limit who can book each service by segment, room type, or board. Exclusive services for VIP or premium without other segments seeing them.
Catalog with photos and descriptions
Each service shows name, description, photos, duration, price, and πραγματικό χρόνο availability. Visual catalog that increases service visibility and κράτησηs.
Status management
Κράτησηs with statuses: confirmed, in progress, completed, cancelled, no-show. Staff manages each κράτηση from the CMS with internal notes.
Occupancy and revenue πίνακας ελέγχου
Most booked services, highest-demand slots, occupancy rate, revenue by service and segment, cancellations, and trends. Data to optimize the offering.
PMS ενσωμάτωση
Identifies the guest by room and PMS profile. Automatic room charge, rate personalization, and automatic courtesies based on segment.
See the hotel service κράτηση engine in action
Want to see the κράτηση engine live?
We'll demo it configured for το ξενοδοχείο σας's services.
Τι κερδίζει το ξενοδοχείο σας;
Premium service upselling and monetization
Gym, sauna, classes, transfers, and spa circuit generate revenue with segment pricing. Premium service upselling with controlled courtesies. More revenue per stay, better εμπειρία του επισκέπτη.
Resource management without overκράτηση
Each slot has a max capacity. Guests see πραγματικό χρόνο availability and book online from their phone. No queues, no overκράτηση. Reservation system that optimizes hotel resource management.
Internal δραστηριότητες visible and bookable 24/7
Guests discover and book all internal δραστηριότητες and services from the webapp, app, or corporate website. Self-service visual catalog with photos, πρόγραμμαs, and prices. Better εμπειρία του επισκέπτη.
Services connected to the hotel's entire digital experience
Guests discover services in the webapp, receive promotions via in-stay marketing, and check availability with the chatbot.
"The booking engine let us digitalize the gym, spa circuit, and yoga classes. Guests book from the webapp, we control capacity, and we have real usage data for each service."
Services Director
5★ All Inclusive Resort, Cancun
Συχνές ερωτήσεις
What types of services can I manage?
Any: gym, spa circuit, sauna, yoga classes, pilates, workshops, internal transfers, tours, kids club, hotel-owned εκδρομές. Create as many κράτηση engines as you need.
Does it work with time slots or πρόγραμμαs?
Both. Define fixed shifts (morning, afternoon, evening) or time slots every 30, 60, or 90 minutes. Each service with its own independent configuration.
Does it have capacity control?
Yes. Each slot has a configurable maximum capacity. When full, the guest sees the next available slot. Automatic capacity control.
Can I have different prices by segment?
Yes. Different rates for all-inclusive, half board, external. Also free courtesies for VIP or premium. The system applies rates automatically based on PMS profile.
Can courtesies be managed?
Yes. Configure free services by segment. VIPs access the spa circuit for free, others pay. Same courtesy options as the εστιατόριο module.
Does it have a website widget?
Yes. Embed the κράτηση engine on the hotel's website so external επισκέπτες can also book. Same system accessible from webapp and corporate website.
Does the guest see photos and descriptions?
Yes. Each service has name, description, photos, duration, price, and πραγματικό χρόνο availability. Visual catalog to maximize visibility and κράτησηs.
What statuses do κράτησηs have?
Confirmed, in progress, completed, cancelled, and no-show. Staff manages statuses and notes from the CMS.
What does the πίνακας ελέγχου include?
Most booked services, highest-demand slots, occupancy rate, revenue by service and segment, cancellations, and trends.
Can I limit who books each service?
Yes. Segment by room type, board, or PMS segment. Exclusive services for VIP that other επισκέπτες don't see in the catalog.
Does it integrate with the PMS?
Yes. Identifies the guest, applies rates and courtesies automatically, and allows room charge.
How much does the module cost?
Depends on the number of κράτηση engines and active services. Activates within Hoteligy's CMS 360. Request a custom quote.
Digitalize internal δραστηριότητες and services with an online κράτηση system
Request a demo and discover how the service κράτηση engine increases visibility, premium service upselling, and resource management at το ξενοδοχείο σας.
