Excursões e Atividades 24/7 Sales

Marketplace de excursões que vende 24/7 sem pessoal

Alternative and autonomous experience sales channel for hotéis and resorts: hóspedes book tours, excursões, parks, transfers, and tickets from the webapp at any hour, without going through the excursão desk or reception. HotelBeds catalog with tempo real availability. Sells 24/7 without dedicated equipa. 30% commission for the hotel at zero cost. Hoteligy manages guest support via WhatsApp. Complements in-person sales without competing.

O problema

Is o seu hotel missing out on excursão revenue or struggling to manage them?

Revenue you're not generating

Guests book excursões on Viator or GetYourGuide without the hotel earning anything. The excursão desk only sells during limited hours. Without an alternative 24/7 sales channel, you lose commissions every night.

Management that requires dedicated equipa

Managing local providers, negotiating prices, coordinating pickups, and handling complaints requires dedicated equipa. With an autonomous sales channel that sells without equipa, the hotel doesn't need to invest resources.

Liability and quality risk

If you contract local providers directly, you assume responsibility for their quality and safety. HotelBeds vets providers with liability insurance. The hotel assumes no risk.

The destination doesn't sell itself

Without an excursão catalog on the webapp, hóspedes don't discover what to do at the destination. A marketplace that sells 24/7 complements the excursão desk and reception without competing.

Own management vs Hoteligy Excursion Marketplace

Local providers Hoteligy + HotelBeds
Cost Negotiation, contracts, equipa Zero activation cost. No provider contracts, no dedicated equipa
Catalog Limited to local providers Complete HotelBeds catalog: tours, parks, transfers, tickets, travel
Availability Confirm by phone or email Real-time availability via direct HotelBeds API
Guest support Hotel handles complaints and changes Hoteligy WhatsApp: reservas, cancellations, and claims managed
Liability Hotel assumes the risk HotelBeds vets providers with liability insurance
Revenue Negotiate commission per provider Automatic 30% commission for the hotel on every sale
Effort Full management by the hotel Zero management: Hoteligy handles everything, the hotel just collects

Over 500 hotels trust Hoteligy

Funcionalidades

Everything you need to sell destination experiences at o seu hotel

Direct HotelBeds integração

Complete catalog of excursões, tours, theme parks, transfers, tickets, and even travel. Direct HotelBeds API with tempo real availability, updated pricing, and globally vetted providers with liability insurance.

30% commission for the hotel, zero cost

The hotel pays nothing to activate the module. From each excursão or atividade sale, the hotel keeps 30% of the commission. Hoteligy manages the rest: intermediation, Stripe payment, customer support, and monthly settlement.

Guest support via WhatsApp

Hoteligy's experiences department supports hóspedes via WhatsApp: requests, cancellations, changes, and claims. The hotel doesn't have to worry about operational management. Professional support at no extra cost.

Visual catalog with photos and videos

Each experience with photos, videos, detailed description, pricing, duration, pickup point, and cancellation policy. Guests see everything before reserva. Catalog curated by HotelBeds.

Filters by type and destination

Guests filter by atividade type (tours, parks, transfers, tickets), price, duration, and rating. The hotel's destination is auto-activated to show only relevant atividades.

Secure gateway payment

Guests pay by card through Stripe or similar gateway. Payment goes to Hoteligy, which settles the hotel's commission monthly. Secure, transparent, zero hotel management.

Veto unwanted excursões

The hotel can veto excursões or atividades they don't want to offer hóspedes. Full control over the catalog visible on the webapp without affecting the rest of the marketplace.

Price customization

For some excursões the hotel can customize the final guest price. Flexibility to adjust margins on specific destination atividades.

Sales and commission painel de controlo

The hotel views all reservas, excursão costs, gateway commissions, net profit, and their 30% commission. Status per request: confirmed, cancelled, completed. Full financial visibility.

Transparent cancellation policies

Each excursão shows its cancellation policy before purchase. Free cancellation, deadline-based, or non-refundable depending on provider. Full transparency for hóspedes.

Destination activation

The hotel's destination is configured (Cancun, Tenerife, Punta Cana...) and the HotelBeds catalog automatically shows all available experiences in that area.

Como funciona

See the hotel excursão and experience marketplace in action

Video coming soon

Want to see which excursões are available at your destination?

We'll show you the real HotelBeds catalog for your area with prices and commissions.

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Benefícios

O que ganha o seu hotel?

24/7 sales channel that generates revenue without equipa

Sell excursões at 2am, on Sundays, or when the excursão desk is closed. 30% commission per autonomous sale. An alternative channel that complements in-person sales and generates extra revenue 24/7 without investing in equipa.

Zero effort, fully managed by Hoteligy

Hoteligy manages intermediation, guest WhatsApp support, cancellations, claims, and monthly settlement. The hotel dedicates no equipa or resources. Sales work autonomously.

Perfect complement to reception and excursão desk

Doesn't replace in-person sales, it complements them. Guests who don't want to queue at the excursão desk or discover an atividade at night can book directly from the webapp. More touchpoints, more sales.

Ecossistema

Excursions integrated into the hotel's digital experience

Guests discover experiences on the webapp, receive promotions via in-stay marketing, ask the chatbot, and also book from the corporate app.

"We activated excursions on the webapp at no cost. In 3 months the hotel generated over €5,000 in commissions without lifting a finger. Hoteligy manages everything: bookings, cancellations, and customer support via WhatsApp."

General Manager

4★ All Inclusive Resort, Riviera Maya

Perguntas frequentes

How much does it cost to activate the excursões module?

Zero. No activation cost, no monthly fee. Hoteligy activates the HotelBeds catalog on the hotel's webapp at no charge. Commission is only charged when a sale is generated.

How are commissions shared?

From each sale, the hotel keeps 30% of the profit. Hoteligy manages the rest: HotelBeds intermediation, gateway payment, customer support, and settlement. Paid monthly or deducted from Hoteligy services.

What types of experiences are offered?

Everything HotelBeds offers: guided tours, excursões, theme parks, tickets, airport transfers, gastro experiences, water sports and atividades. Even travel if available at the destination.

Is availability tempo real?

Yes. Direct API integração with HotelBeds. Prices, availability, and conditions updated in tempo real. Guests only see what's actually available.

Who supports the guest?

Hoteligy's experiences department, through a dedicated WhatsApp channel. They handle requests, cancellations, changes, and claims. The hotel doesn't have to manage anything.

Are providers vetted?

Yes. HotelBeds vets the quality and safety of all providers worldwide. They include liability insurance. The hotel assumes no legal risk for service quality.

Can the hotel veto excursões?

Yes. If the hotel doesn't want to offer a specific excursão, they can veto it. Only approved experiences show in the hotel's catalog.

Can prices be customized?

For some excursões, yes. The hotel can adjust the final guest price to optimize margins on specific destination atividades.

How does the guest pay?

By card through Stripe or similar gateway. Payment goes to Hoteligy, which manages settlement. Secure and transparent payment.

Is there a sales painel de controlo?

Yes. The hotel sees all reservas, excursão costs, gateway commissions, net profit, and their 30% commission. Status per reserva: confirmed, cancelled, completed.

Is it activated by destination?

Yes. The hotel's destination is configured (Cancun, Tenerife, Punta Cana...) and the catalog automatically shows all HotelBeds experiences available in that area.

Will custom atividades be available in the future?

Yes. Soon you'll be able to create atividades outside the HotelBeds catalog managed directly by the hotel or other providers like Civitatis. That feature is in development.

Activate a 24/7 excursão sales channel with zero cost or equipa

Request a demo and discover how the experience marketplace sells autonomously 24/7, complements your excursão desk, and generates commissions with no management or dedicated equipa.

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