Gäste-WebApp Web-first, ohne Download

Das gesamte Resort-Erlebnis auf dem Handy des Gastes

WebApp accessible via QR, NFC, or direct link — ohne Download. Reservations, services, room service, Aktivitäten, and more. Integrated with Kioske, screens, Smart TV, and AiChat under one ecosystem.

Das Problem

Is your resort still without digital tools for Gäste?

Apps nobody downloads

80% of Gäste don't download apps. Native apps create friction and take up phone storage.

Overwhelmed Rezeption

Calls asking for Zeitplans, Restaurant Reservierungen, or reporting issues. Your team wastes time on repetitive tasks.

Disconnected channels

Hotel info lives on paper, on the TV, on the website, and in the app — each with different, outdated data.

Services that don't sell

Spa, Ausflüge, room service, upgrades. Guests don't know they exist because nobody shows them at the right time.

See the WebApp in action

Personalization

Your brand, your experience, Ihr Hotel

Differentiator

Adapted to your brandbook

It's not a generic app with your logo. We adapt colors, typography, visual structure, and full style to Ihr Hotel's brandbook. Every WebApp is unique.

WebApp Home
WebApp Menus
WebApp Activities
Differentiator

Content that adapts to context

Stories and content that change by time of day and day of the week. Show or hide full pages and categories by segment: families, couples, all-inclusive, room-only. Every guest sees a different app.

08:00

Buffet breakfast • Pool hours • Morning activities

14:00

Lunch menu • Spa available • Afternoon excursions

20:00

Dinner • Night shows • Room service active

Why Web-first?

Hoteligy offers both WebApp and native app. But starting with the web has clear advantages.

Native app only Hoteligy Web-first
Instant access Download required QR, NFC, or link — no download
Adoption 10-20% of Gäste 70%+ of Gäste
Updates Publish to App Store/Play Instant from the CMS
Branding Generic third-party app Your domain, your brand, your design
Omnichannel Mobile only Mobile + Kioske + screens + TV
Native app Only option available Also available for App Store and Google Play
Maintenance Continuous iOS/Android development Zero technical Wartung

Over 500 hotels trust Hoteligy

Omnichannel

One ecosystem, every channel

What you update in the CMS is automatically reflected in the WebApp, Lobby Kioske, Digital Signage, Smart TV channel, and AiChat. One management point.

Base features

Everything included from day one

Service directory

Zeitplans, rules, contact info, and categories. Everything the guest needs to know about the resort.

Interactive map

Resort floor plan with geolocation. Guests find any spot without asking.

Mehrsprachig digital menus

Restaurant, bar, and room service menus automatically translated with AI.

Activity Zeitplan

Entertainment program by day, time, and audience. Seat Buchung with capacity control.

Promotions and carousels

Schedulable content playlists by date, time, and guest segment.

Direct contact

Calls, WhatsApp, chat, forms. The guest chooses how to reach you.

Unlimited custom pages

Create sections for Ausflüge, shops, rules, local info — whatever you need.

Review links

Connect with TripAdvisor, Google Reviews, and HolidayCheck to drive positive ratings.

Installable as PWA

Guests can add it to their home screen without going through App Store or Google Play.

Want to see it in action?

We'll show you the WebApp with real resort data.

Demo anfordern
Guest Journey

Accompany the guest at every moment

01

Before arrival

Pre-checkin, service discovery, early spa and Restaurant Buchung.

02

On arrival

Zeitplans, menus, resort map, today's Aktivitäten. No Rezeption dependency.

03

During the stay

Segmented promotions, room service, Reservierungen, Echtzeit incident reporting.

04

On departure

Automated Zufriedenheit Umfrage, review invitation, thank-you message.

Vorteile

Was gewinnt Ihr Hotel?

More autonomous Gäste

Reservations, menus, Aktivitäten, maps, requests... all from their phone, no Rezeption needed.

More efficient team

Fewer calls, shorter queues, more automated requests. Your team focuses on what adds value.

More revenue per guest

Upselling integrated in Reservierungen, Aktivitäten, and room service. Guests discover and consume more services.

"With Hoteligy's Guest WebApp we've digitalized the complete Gästeerlebnis. Now they can manage everything from their phone, and our team receives fewer calls and more automated requests."

Operations Director

5★ Resort in the Canary Islands

Häufige Fragen

Does the guest need to download anything?

No. The WebApp works directly in the phone's browser. Guests access it by scanning a QR, tapping an NFC tag, or opening a link. They can optionally install it as a PWA on their home screen.

What domain is the WebApp hosted on?

On Ihr Hotel's domain (e.g., app.yourhotel.com). The guest sees your brand, not Hoteligy's. Infrastructure is hosted on redundant servers across the Americas, Europe, and Asia.

Does it integrate with our PMS?

Yes. We integrate with Opera, Sihot, Noray, SAP, Protel, and many more. Also with electronic locks (ASSA ABLOY, Salto, Onity) and payment gateways (Stripe, Redsys).

How many modules can I activate?

As many as you need. You start with the included base features and activate additional modules based on your operation. You don't pay for what you don't use.

Does it work across all hotel channels?

Yes. What you publish in the WebApp is automatically reflected on Kioske, Digital Signage, Smart TV channel, and AiChat. One CMS for all channels.

How long does Implementierung take?

Basic Implementierung is completed in 1-2 weeks. This includes custom design, module setup, PMS Integration, and team training.

Digitalize your Gästeerlebnis

Request a demo and discover how the WebApp transforms your resort's operations.

Integrates with your ecosystem

Oracle Opera
Sihot
Noray
SAP
Protel
ASSA ABLOY
Salto Systems
Stripe
Redsys
Shiji ReviewPro
See all integrations →