Toda a experiência do resort no telemóvel do hóspede
WebApp acessível via QR, NFC ou link direto — sem downloads. Reservas, serviços, room service, atividades e mais. Integrada com quiosques, ecrãs, Smart TV e AiChat num único ecossistema.
Is your resort still without digital tools for hóspedes?
Apps nobody downloads
80% of hóspedes don't download apps. Native apps create friction and take up phone storage.
Overwhelmed receção
Calls asking for horários, restaurante reservas, or reporting issues. Your team wastes time on repetitive tasks.
Disconnected channels
Hotel info lives on paper, on the TV, on the website, and in the app — each with different, outdated data.
Services that don't sell
Spa, excursãos, room service, upgrades. Guests don't know they exist because nobody shows them at the right time.
See the WebApp in action
Your brand, your experience, o seu hotel
Adapted to your brandbook
It's not a generic app with your logo. We adapt colors, typography, visual structure, and full style to o seu hotel's brandbook. Every WebApp is unique.
Content that adapts to context
Stories and content that change by time of day and day of the week. Show or hide full pages and categories by segment: families, couples, all-inclusive, room-only. Every guest sees a different app.
Buffet breakfast • Pool hours • Morning activities
Lunch menu • Spa available • Afternoon excursions
Dinner • Night shows • Room service active
Why Web-first?
Hoteligy offers both WebApp and native app. But starting with the web has clear advantages.
| Native app only | Hoteligy Web-first | |
|---|---|---|
| Instant access | Download required | QR, NFC, or link — no download |
| Adoption | 10-20% of hóspedes | 70%+ of hóspedes |
| Updates | Publish to App Store/Play | Instant from the CMS |
| Branding | Generic third-party app | Your domain, your brand, your design |
| Omnichannel | Mobile only | Mobile + quiosques + screens + TV |
| Native app | Only option available | Also available for App Store and Google Play |
| Maintenance | Continuous iOS/Android development | Zero technical manutenção |
Over 500 hotels trust Hoteligy
One ecosystem, every channel
What you update in the CMS is automatically reflected in the WebApp, lobby quiosques, sinalização digital, Smart TV channel, and AiChat. One management point.
Everything included from day one
Service directory
Horários, rules, contact info, and categories. Everything the guest needs to know about the resort.
Interactive map
Resort floor plan with geolocation. Guests find any spot without asking.
Multilingue digital menus
Restaurante, bar, and room service menus automatically translated with AI.
Atividade horário
Entertainment program by day, time, and audience. Seat reserva with capacity control.
Promotions and carousels
Schedulable content playlists by date, time, and guest segment.
Direct contact
Calls, WhatsApp, chat, forms. The guest chooses how to reach you.
Unlimited custom pages
Create sections for excursãos, shops, rules, local info — whatever you need.
Review links
Connect with TripAdvisor, Google Reviews, and HolidayCheck to drive positive ratings.
Installable as PWA
Guests can add it to their home screen without going through App Store or Google Play.
Want to see it in action?
We'll show you the WebApp with real resort data.
Activate only what you need
20+ modules available to expand the WebApp. Each hotel picks the ones that fit their operation.
Popular
In-Stay Marketing
Segmented promotions by profile, room, and stay phase.
Restaurante Reserva
Table, shift, and capacity management across all restaurantes.
Spa Management
Treatment, therapist, and cabin reserva.
Espreguiçadeira Reserva
Espreguiçadeira and Bali Bed reservas with interactive map.
Mini Club
Child registration, authorizations, and capacity control.
Inquéritos
Real-time feedback during and after the stay.
Accompany the guest at every moment
Before arrival
Pre-checkin, service discovery, early spa and restaurante reserva.
On arrival
Horários, menus, resort map, today's atividades. No receção dependency.
During the stay
Segmented promotions, room service, reservas, tempo real incident reporting.
On departure
Automated satisfação inquérito, review invitation, thank-you message.
O que ganha o seu hotel?
More autonomous hóspedes
Reservas, menus, atividades, maps, requests... all from their phone, no receção needed.
More efficient team
Fewer calls, shorter queues, more automated requests. Your team focuses on what adds value.
More revenue per guest
Upselling integrated in reservas, atividades, and room service. Guests discover and consume more services.
Complete o seu hotel's digital experience
The WebApp is the guest's main channel. Complement with other digital channels, all managed from the same CMS.
"With Hoteligy's Guest WebApp we've digitalized the complete experiência do hóspede. Now they can manage everything from their phone, and our team receives fewer calls and more automated requests."
Operations Director
5★ Resort in the Canary Islands
Perguntas frequentes
Does the guest need to download anything?
No. The WebApp works directly in the phone's browser. Guests access it by scanning a QR, tapping an NFC tag, or opening a link. They can optionally install it as a PWA on their home screen.
What domain is the WebApp hosted on?
On o seu hotel's domain (e.g., app.yourhotel.com). The guest sees your brand, not Hoteligy's. Infrastructure is hosted on redundant servers across the Americas, Europe, and Asia.
Does it integrate with our PMS?
Yes. We integrate with Opera, Sihot, Noray, SAP, Protel, and many more. Also with electronic locks (ASSA ABLOY, Salto, Onity) and payment gateways (Stripe, Redsys).
How many modules can I activate?
As many as you need. You start with the included base features and activate additional modules based on your operation. You don't pay for what you don't use.
Does it work across all hotel channels?
Yes. What you publish in the WebApp is automatically reflected on quiosques, sinalização digital, Smart TV channel, and AiChat. One CMS for all channels.
How long does implementação take?
Basic implementação is completed in 1-2 weeks. This includes custom design, module setup, PMS integração, and team training.
Digitalize a experiência dos seus hóspedes
Solicite uma demonstração e descubra como a WebApp transforma a interação com os seus hóspedes.
